Privacy Policy

Effective Date: July 25, 2026

Last Updated: July 25, 2026

At RessyTone, accessible from our online store, protecting the privacy and security of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data when you visit or make a purchase from us.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@ressytone.com.

1. Information We Collect

When you visit or interact with our store, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

A. Personal Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect personal information, including:

  • Contact Details: Name, email address, phone number.

  • Shipping & Billing Information: Delivery address, billing address, postal code.

  • Payment Information: Payment details (such as credit/debit card numbers, UPI IDs, or COD details). Note: Payment transactions are processed securely through third-party payment gateways; we do not store full card details on our servers.

B. Automatically Collected Information

When you access our store, we automatically collect certain technical information about your device, including:

  • IP address, browser type, time zone, and language settings.

  • Cookies, log files, web beacons, tags, or pixels.

  • Information about how you navigate through our store, products viewed, and search terms used.

2. How We Use Your Information

We use the personal information we collect to fulfill our service to you, including:

  • Fulfilling Orders: Processing your payment, arranging shipping, providing invoices/order confirmations, and handling returns or exchanges.

  • Customer Support: Responding to your inquiries, concerns, or support emails at contact@ressytone.com.

  • Improving Our Store: Analyzing store traffic and user interactions to enhance website performance, customer experience, and marketing effectiveness.

  • Communication & Marketing: Providing you with order status updates and, where consistent with your preferences, sending promotional offers or updates regarding our products.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers who assist us in operating our online store and delivering services to you:

  • Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

  • Couriers & Delivery Partners: We share your shipping address and contact phone number with logistics partners to fulfill order delivery (including Cash on Delivery / COD services).

  • Payment Processors: Third-party payment gateways process your payment transactions securely.

  • Analytics Services: We may use tools like Google Analytics to help us understand how customers use our site.

We may also share your Personal Information to comply with applicable laws, regulations, or legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to store your preferences, maintain your shopping cart, and personalize your experience. You can choose to turn off cookies through your browser settings; however, disabling cookies may affect certain features and functionality of our store.

5. Data Retention

When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or updating of inaccurate information.

  • Request deletion of your personal data.

To exercise any of these rights, please contact us at contact@ressytone.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal/regulatory reasons. Any updates will be posted on this page with an updated "Last Updated" date.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: contact@ressytone.com

  • Store Name: RessyTone